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Privacy Policy | 2023

The Privacy Act 2020 (New Zealand) governs how organisations and businesses can collect, store, use and share your information. It ensures that:
  you know when your information is being collected

  your information is used and shared appropriately
  your information is kept safe and secure
  you can get access to your information

The Privacy Act applies to any person, organisation, or business (referred to in the legislation as an 'agency'), whether it’s in the public sector or private sector, that collects and holds personal information about other people. An individual acting in their personal or domestic capacity is not an agency. Agencies include:
  government departments and agencies
  small businesses
  social clubs
  charities, societies, and community groups
  other types of organisations

My responsibility in relation to your privacy follows the 13 Principles of the Act. Personal information is anything that is specific to an individual and can mean all sorts of things  including notes, emails, recordings, photos, and scans, whether they are in hard copy or electronic form. Under the Privacy Act, I follow a set of rules that defines how an organisation collects personal information, holds personal information and uses and discloses personal information.

As an ICF ACC renewed credentialed coach I am committed to maintaining and promoting excellence in coaching. I adhere to principles of the The Privacy Act 2020, integrate ICF Core Competencies effectively in my work and adhere to ICF Ethics,


The ICF Code of Ethics is designed to provide appropriate guidelines, accountability and enforceable standards of conduct for all ICF Members and ICF Credential-holders. These are:

1. The definition of coaching:
Partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.

2. As an ICF Coach:

An ICF coach agrees to practice the ICF Core Competencies and pledges accountability to the ICF Code of Ethics.

3. The Professional Coaching Relationship:

A professional coaching relationship exists when coaching includes an agreement (including contracts) that defines the responsibilities of each party.

4. Roles in the Coaching Relationship:

In order to clarify roles in the coaching relationship it is often necessary to distinguish between the client and the sponsor. In most cases, the client and sponsor are the same person and are therefore jointly referred to as the client. 

5. Conflict of Interest:

A situation in which a coach has a private or personal interest sufficient to appear to influence the objective of his or her official duties as a coach and a professional.
6. Professional Conduct at large:

As a coach, I: a) Conduct myself in accordance with the ICF Code of Ethics in all interactions, including coach training, coach mentoring and coach supervisory activities and b) Accurately identify my coaching qualifications, expertise, experience, training, certifications and ICF Credentials, c) Recognize that the Code of Ethics applies to my relationship with coaching clients, coachees, students, mentees and supervisees. 

Additionally Confidentiality and Privacy as a coach means that I:
a) Maintain the strictest levels of confidentiality with all client and sponsor information unless release is required by law
b) Have a clear agreement about how coaching information will be exchanged among coach, client and sponsor
c) Have a clear agreement when acting as a coach, coach mentor, coaching supervisor or trainer, with both client and sponsor, student, mentee, or supervisee about the conditions under which confidentiality may not be maintained and
d) Require all those who work with me in support of my clients to adhere to the ICF Code of Ethics, Number 26, Section 4, Confidentiality and Privacy Standards, and any other sections of the Code of Ethics that might be applicable. And finally I commit to the need for continued and ongoing development of my professional skills as an ICF credentialed coach.

As an ICF coach, I acknowledge and agree to honor my ethical and legal obligations to my coaching clients and sponsors, colleagues, and to the public at large. I pledge to comply with the ICF Code of Ethics and to practice these standards with those whom I coach, teach, mentor or supervise." 

Lisa Mullions | ICF ACC (Renewed 2022)

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